Answers to common and recurring questions.
If you don't have a UniBen email account, go to
http://support.uniben.edu/ and click on the EMAIL REQUEST link to apply for your email account. Note however that payment is not required for this (email account) application. After completing the form, your account will be created and activated within 24 hours and you’ll be notified so that you can begin to enjoy the benefits of having your institution’s official mail account.
If my first name (my own name) is Murray, and my surname (my father’s name) is Bruce, and I am in the faculty of Law, then my mail account would be :
murray.bruce@law.uniben.edu.
After you have applied for the UniBen email, your account details (username and password), will be sent to the address email address you provided while applying for the email account. Please note that the completion of this step does not mean you can access the Internet. The other necessary steps to achieve that are written below.
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Go to http://support.uniben.edu/ and click on the Mail Directory link. Once there, click on your Faculty.
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Login with your UniBen email Id (e.g murray.bruce, without the ‘’@your faculty.uniben.edu’’) and password that was created for you.
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Make your Payment At The Designated Bank.
Bank name : First Bank
Branch : Uniben Branch
Account Name : UNIBEN ICT CENTER
Account Number : 2016687460
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Go to
http://support.uniben.edu/ and click on the Internet Request link to apply. You’ll need a VALID UNIBEN MAIL ACCOUNT (e.g
murray.bruce@law.uniben.edu) for your application to be treated. Entries filled with public mail providers (like Gmail, Hotmail, Yahoo e.t.c) will be ignored, and later deleted!
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Steps (1) and (2) above can be done in any order, but ensure you complete them before attempting this one. Tender your proof of payment (bank teller) in the accounts office in the UniBen ICT Center and then obtain a receipt.
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After fulfilling these steps, your account will be activated within 48 hours and you will be notified with your UniBen Email account, so please check your mail. Thereafter, you can access the Internet with your UNIBEN EMAIL ID and the preferred password you entered in step (2) above.
To Access the Internet with a WiFi (wireless) capable device (desktop, laptop, tablet, mobile phone e.t.c) connect to a UniBen Wireless Network in any Faculty or Hostel within campus, open a web browser (e.g Firefox or Chrome) and attempt to browse. You will be prompted with a login screen for access credentials. Enter your UNIBEN EMAIL ID (e.g murray.bruce, without the ‘’@your faculty.uniben.edu’’) and your password, then hit the Enter Key or click OK.